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We’re here for you during COVID-19

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We’re here for you during COVID-19

Let’s stay safe together!

As the world responds to the COVID 19 pandemic, our concerns around personal health and safety of our clients, their families, our team and the community are a priority. We continue to monitor and follow the recommendations of our Provincial Health Minister. We have now temporarily transitioned our services to phone and video sessions to promote social distancing and the safety of all.

We are finding ways to continue to support you during these difficult times. We are pleased to announce that we are offering phone and video counselling appointments. We encourage those who can join us in this technological journey to do so and our counsellors are available to help you get started. The video platform we have chosen is Zoom. It is known to be one of the most efficient and privacy complaint online venues and it can be downloaded onto any device of your choosing.

In order to prioritize the safety of our clients, our team and our community as a whole we are only offering distance appointments for the next two weeks, effective March 23, 2020. We will be re-evaluating this decision so that we can serve our community through face-to-face appointments as soon as we are safe to do so. Please like us on Facebook to stay connected and to read the most current updates about our services.

For an undetermined window of time, we will continue to require that all clients who have returned to Canada from International travel follow the recommended self-isolation period of 14 days and conduct any business with us via phone, internet and Zoom. This will also apply to clients who are experiencing symptoms consistent with the COVID-19.

If you have any questions, please contact your counsellor directly or our administrative team. For our current clients, anticipate that your counsellor will be in touch to share information, as we work towards the increased needed social distancing.

We continue to be committed to providing you with the best service and support that we can offer. We also have counsellors available for new clients who are seeking service during these uncertain times.

Stay safe and take care,

Synergy Counselling and Administrative team

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